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Privacy Policy

Last updated: March 25, 2026

1. Introduction

RightWay Pool ("we," "us," or "our") operates the website rightwaypool.com and provides pool cleaning and maintenance services in Jacksonville and St. Johns County, Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and mailing address
  • Service address and pool details
  • Payment and billing information
  • Communications you send to us (emails, form submissions, chat messages)

Automatically Collected Information

  • IP address, browser type, operating system
  • Pages visited, time spent on pages, referring URLs
  • Device identifiers and cookies (see our Cookies Policy)

3. How We Use Your Information

  • To provide, maintain, and improve our pool cleaning services
  • To process bookings, payments, and service requests
  • To send service reports, invoices, and appointment reminders
  • To communicate with you about promotions, updates, and tips (you can opt out at any time)
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve our online experience
  • To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, email services, CRM platforms, and analytics tools that help us operate our business
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of the data we hold about you
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@rightwaypool.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: